Privacy Policy



Pentagone respects your personal right to privacy. Your privacy is a serious matter, and therefore it matters to us. In Pentagone, we appreciate the ability to interact and transact with you via the Internet. We are committed to protecting and safeguarding your privacy.
This policy statement describes our privacy practices. When you use this website, register with us, purchase a product online, you accept the practices described in this privacy policy statement and the terms of use of this site. .

You can go to our stores or our site without identifying yourself or providing any personal information. However, at times, we may ask you to provide personal information that will allow us to: 
- to process, execute your order and complete your transaction, when you make a purchase.
- to communicate to you important information on our products.
- identify your preferences and interests in order to improve the quality of our services. 
- to provide you with information about special events and competitions.
- notify you about new arrivals, promotions and store openings. 
We will not communicate promotional information to you without your authorization. Whether by mail, email or telephoneone.


Why do we collect personal information?


We collect information from you to provide you with an engaging, easy and secure online shopping experience. To this end, Pentagone collects from you certain personal information which it stores in order to facilitate and simplify your subsequent visits and online purchases.

Pentagone uses remarketing with Google Analytics to promote products or services online
Third-party providers, including Google, may serve ads on websites

Pentagone and third-party providers, including Google, jointly use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to obtain information, optimize and serve ads based on visits to the site by Internet users.

Pentagone uses data from interest-based Google advertising or audience data provided by third parties (for example, age, gender and interests of Internet users) in Google Analytics.

Internet users can deactivate Google Analytics for display advertising and customize the ads displayed on the Google Display Network via the Ad settings page.


What information Pentagone collects there?


We collect a limited amount of your personal information. When you decide to register online, we ask for your name, email address, and a password attached to that email address.
If you wish to receive our newsletter or our text messages, we will also ask you for your email, first and last name, as well as your telephone Some information we may ask you is optional.
When shopping online, we collect a mailing and billing address, and the information is noted in your file.


How do we use your personal information?


The information that Pentagone collects are employed to provide you with a pleasant shopping experience in order to: 
- process and execute your order and complete your transaction when you make a purchase.
- to communicate to you important information on our products. 
- identify your preferences and interests in order to improve the quality of our services. 
- to communicate to you information about special events and contests.
- notify you about new arrivals, promotions and store openings. 
- to process any product return.
- to help us identify and correct any problem affecting our site or our services.
- ensure the security and integrity of our site and our business.

We will also use the information we collect from you to improve the quality of our services and to adjust our website and design to enhance the quality of the experience you have when you visit our site. .
If you choose to subscribe to our email newsletter, we will use your personal information to email you this newsletter. We use your date of birth and postal code for planning purposes and to develop appropriate marketing and promotional tools. For example, we may send you special offers on the date or time of your birthday, or information about a new store opening in your area.
Pentagone will not disclose, sell or rent your personal information to any unaffiliated third party, other than in accordance with this privacy policy statement.
Store staff will have access to your personal information if you visit one of our stores to enhance and facilitate your shopping experience at our store. 
If we are required by law to disclose or provide access to your personal information, we will do so, but only if we are satisfied that the law requires it.
When you make an online purchase through our site, we do not store your credit card information after the financial institution has authorized the purchase. 
Pentagone however, keeps the authorization number given at the time of authorization in order to be able to grant the credit that could be requested in the event that the purchased item is returned.


Pentagone protects your personal information


Your personal information will remain confidential. They are stored and processed on our computers located in Canada. We use procedural and technical measures to protect your information against loss or theft as well as unauthorized access or disclosure to protect your privacy.
We use the Secure Socket Layer (SSL) protocol to protect the information you send us about your credit card. The secure SSL protocol is the industry standard for the security of business transactions. It prevents third parties from being able to read your personal information when it is transmitted over the Internet. All of your personal information is encrypted, including your credit card number, name and address.
Although we make reasonable efforts to protect your personal information, we cannot ensure or guarantee the security of any information that you communicate through the site. Please keep this in mind when sharing information through the site.




“Phishing” is a trick used to steal your personal information. If you receive an unsolicited email from us asking for personal information, do not respond. We will not ask you for your username, password or personal financial information via email.




A "cookie" is a small fichier of data transmitted to the hard drive of your computer and which allows a website to respond to you individually, by collecting and storing information about your preferences in order to adapt its activities to your needs and tastes. Cookies also allow an electronic retailer like Pentagone stay informed of the contents of your electronic customer "bag" before you make a purchase. When your computer accepts a cookie, it does not give us access to your computer or any personal information about you, other than the information you choose to share with us.
Most browsers will allow you to delete cookies from your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is admitted. However, if you block or turn off cookies, you may not have access to certain functions and our ability to personalize your experience may be limited.

Children's Notice

This site is not targeted at children, nor is it intended for the use of children. Children under the age of 14 are not permitted to use this site without supervision. We ask that children do not disclose any personal information without the knowledge or permission of their parents or guardians. If we learn that a child under 14 has disclosed personal information, we will not use any of that personal information without the consent of the parent or guardian.


Communicate with Pentagone


If you would like more information about our privacy policy or our personal information management practices, if you want to access the personal information that Pentagone has collected about you, or if you wish to update or correct your personal information, please contact us by email at: Sécurité@pentagone. Com.
If you have any questions or concerns regarding the collection, use or disclosure of your personal information or how we have treated your personal information, please contact our privacy officer by email at info @pentagone. Com.