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EXCHANGE AND RETURNS POLICY FOR ONLINE PURCHASES ONLY
Thank you for shopping on Pentagone.com. If the product (s) purchased online do not meet your expectations, here are the proposals available to you:
HOW TO RETURN OR EXCHANGE YOUR ITEMS:
Exchanges or Returns 1a. You must have your purchase invoice when you visit the store.
1b. Go to the store closest to you. To find a store: Click here
2a. Ship the product you wish to return to 301 Edward-Assh Street Sainte-Catherine-de-la-Jacques-Cartier (Quebec) G3N 1A3 * Please include a copy of your invoice or packing slip in the box.
2b. Email us back @pentagone.com with your order number explaining which item (s) you want to return and the reason for the return.
3b. Once we have received your products, we will process your request and it will be confirmed by email.
*. Return costs are the responsibility of the consumer. *. Please make sure all of the above conditions are met before you return the product (s) to us.
If you have any questions about our exchange and return policy, please contact us at return @pentagone.com